I forgot to scan my card with my last top-up/shop purchase.
Oops, can happen! Please contact us within 48h of the transaction via app or email (Smile@Q8smiles.com) to have your Smiles credited. Be sure to present your receipt or other proof of purchase so we can award you the Smiles you're entitled to.
By the way, did you know that you can also save Smiles via the Q8 app? Download it from the App Store or on Google Play.
Hebben we hiermee je vraag beantwoord?
Artikelen in deze sectie
- I forgot to scan my card with my last top-up/shop purchase.
- Can I also save Smiles with my fuel card?
- Can I register without an email address?
- Are there any conditions to saving Smiles?
- Can I merge the Smiles from different cards?
- How long do my saved Smiles stay valid?
- Do I get 100 Smiles as a gift for registering?
- I already save Smiles with a card. Can I also save Smiles with the Q8 app?
- Do I have to register to save Smiles?
- How do I keep an overview of my Smiles?