How can we help you?

The discount on my invoice is incorrect. What now?

Business customer

As a business customer, you benefit from a contractually agreed discount. This can vary by country, station, and contract. Would you like more information about how our discount works? Click here.

Do you dispute the discount you received on the invoice? Please contact our customer service.


Private customer

Without a fuel card, you pay the pump price. Would you like a fuel card for private use? Request one through your employer. If your employer has a Q8 contract, you can get a fuel card with a fixed discount. If you have questions about your discount, please contact your employer.

 

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