I want to exchange my voucher but I can’t find it in the app. What now?
You can always find your vouchers in the Q8 app. Click on “Smiles” at the bottom and then choose "My vouchers". Here you will find all vouchers you can scan at the checkout.
Keep in mind that we do not automatically delete partner vouchers after use. You must always delete your vouchers yourself after use by clicking “delete voucher” at the bottom of the voucher page.
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Artikelen in deze sectie
- I want to exchange my voucher but I can’t find it in the app. What now?
- I get an error message when I scan my voucher. What now?
- I have multiple vouchers. How can I tell if a voucher has already been used?
- Who are the Q8 smiles gift partners?
- When do my vouchers expire?
- How many Smiles do I need for a voucher?
- How can I exchange Smiles for gift vouchers?