If you notice this issue at a staffed Q8 station, please report it to the station team. They will appreciate being informed, can assist you further, and will ensure the issue is addressed as quickly as possible. You can find the station's contact details here.

If the issue occurs at an unmanned station, we would greatly appreciate it if you reported it via this form. We will arrange for a technician to investigate and resolve the issue as quickly as possible.

Have you suffered any damage as a result of this defect? Please report it through the same form. We will immediately start an investigation and keep you informed of the outcome as soon as possible.