I did not receive a link to reset my password. What now?

Be sure to check your spam folder because our emails have been known to end up there. Can’t find anything? Then be sure to contact us. In the app click ‘Profile’ and then ‘Contact us’, use the contact form on our website (Belgium or Luxembourg), or call our toll-free number 0800 11 323 (Belgium) or 8002 7667 (Luxembourg).

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