Q8
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  1. Q8
  2. Collecting Smiles
  3. My personal data and Q8 app profile

How can we help you?

My personal data and Q8 app profile

  • What is a Q8 app profile and what can I do with it?
  • Where can I find the cookie policy?
  • I want to delete my Q8 smiles account. What should I do?
  • I tried to register but I received a notification that my email address is already in use.
  • My smartphone got lost/stolen. What about the Q8 app?
  • Where do I find your General Terms and Conditions?
  • I did not receive a link to reset my password. What now?
  • I’ve forgotten my password. How do I reset it?
  • Where do I find the privacy statement for Q8 ?
  • How do I activate my account?
  • I’ve bought a new smartphone. Can I keep using the Q8 app?
  • How do I change my email address?
  • My app doesn’t work anymore. What now?
  • I’ve lost my Q8 smiles card. What now?
Didn't find an answer to your question?
Contact us by phone or submit your question.
  • be BE: +32 3 241 35 35
  • be LU: +35 2 45 02 03 1
Q8
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