I would like to terminate my Q8 liberty and/or Q8 electric contract. How do I proceed?
Business customer
Are you the account administrator? Then you can submit a contract termination request yourself.
Send your request by email to
- cardsupport@q8.be for your Q8 Liberty contract (fuel cards)
- ev@q8.com for your Q8 Electric contract (electric charging cards)
Include the following in your email
- your customer number
- your company name
- the date on which you would like to terminate the contract
Good to know
- The termination takes effect immediately. As a result, your cards can no longer be used.
- Would you like to terminate your Electric contract? Submit your request in time. A monthly subscription fee is charged for each charging card. If you request a termination during the month, the subscription fee for that entire month will still be charged. Tip: Submit your request before the start of a new month to avoid additional subscription charges.
What happens next?
You will receive a confirmation of your contract termination.
What should you do with your cards?
You may destroy the card(s).
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