Q8 business customers – drivers and fleet managers
Our business solutions
- What is the difference between a virtual and a physical fuel card?
- I receive several SEPA mandates. What are they for?
- In addition to my transactions, I also see other costs on the invoice. What do these mean?
- My package includes an extra discount at my 2 favourite stations. How can I add them?
- I have a virtual card. How do I request a physical fuel card?
- How can I change my package?
Q8 liberty card
- How do I create a cost center and link it to my card?
- My fuel card is about to expire. Will it be renewed automatically?
- How can I view my transactions?
- Can I transfer my fuel card to another account?
- How can I change the card reference on my fuel card?
- How can I change the PIN code of my fuel card?
Q8 electric
- How do I activate my Q8 electric charge card?
- How do I apply for a business charging card and become a customer?
- How can I request a new or additional Q8 electric card (professional)?
- How much does it cost to use a Q8 electric card?
- I have not yet received my Q8 electric business charging card. What should I do?
- My professional Q8 electric charging card no longer works. What should I do?
Invoicing
- I am not receiving Peppol invoices. What should I do?
- I would like to receive digital invoices in addition to my Peppol invoice. How can I set this up?
- Why can't I activate Peppol invoicing in the Customer Portal?
- How is my discount calculated on my invoice?
- I don’t see my discount on the invoice. Is this correct?
- What is the difference between my credit limit and my card limit? How can I adjust them?