I did not receive a receipt after my mobile refuelling. What should I do?
Business Customer
As a business customer, you can use mobile refuelling via our Q8 app by linking your payment card or fuel card. When you refuel using the app, you will not receive a paper receipt at the payment terminal. You can easily find all your transactions in the Q8 app via Profile > Transactions. There, you can view the details of your transactions and download a copy of your receipt.
Private Customer
As a private customer, you can use mobile refuelling via our Q8 app by linking your payment card. When you refuel using the app, you will not receive a paper receipt at the payment terminal. You can easily find all your transactions in the Q8 app via Profile > Transactions. There, you can view the details of your transactions and download a copy of your receipt.
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