I did not receive a receipt. How can I obtain a copy?
Business customer
At a staffed station, you can request a copy of your fuel receipt at the cashier within 14 days of your transaction. Click here for the station's contact details.
Would you like to obtain a receipt for a transaction made at an unmanned station? You can request it via this form. We will send you your receipt as soon as possible.
Did you know that, as a business customer, you can use mobile refuelling via our Q8 app by linking your payment card or fuel card? When you refuel using the app, you do not receive a paper receipt at the payment terminal. You can easily find all your transactions in the Q8 app under Profile > Transactions. There you can view the details and download a copy of your receipt.
Private customer
At a staffed station, you can request a copy of your fuel receipt at the cashier within 14 days of your transaction. Click here for the station's contact details.
Would you like to obtain a receipt for a transaction made at an unmanned station? You can request it via this form. We will send you your receipt as soon as possible.
As a private customer, you can use mobile refuelling via our Q8 app by linking your payment card. When you refuel using the app, you do not receive a paper receipt at the payment terminal. You can easily find all your transactions in the Q8 app under Profile > Transactions. There you can view the details and download a copy of your receipt.