How can I change the allowed products on my fuel card(s)?
Business customer
Are you the account administrator? Then you can easily change the allowed products on one or more fuel cards yourself via the customer portal. If you do not have access, please contact your fleet manager or employer.
Change allowed products on a single fuel card
Log in to the Customer Portal. If this does not work, click here.
Click on the Cards tab
Click on Search cards
Click on the three dots next to the fuel card
Click on Edit
Under Product restrictions, select the products that may be purchased with the fuel card
Click Confirm to save the changes. The change is usually active after about 15 minutes.
Change allowed products on multiple fuel cards
Log in to the Customer Portal. If this does not work, click here.
Click on the Cards tab
Click on Manage limits and products for multiple cards
Select the fuel cards for which you want to adjust the allowed products
Click Continue
Click Edit
Under Product restrictions, select the products that may be purchased with the fuel cards
Click Save to save the changes. The change is usually active after about 15 minutes.
Follow up on your request
- Click again on the Cards tab
- Go to View card requests
- When the status Success is displayed, your request has been registered correctly (Note: this may take a few minutes)
Private customer
You cannot request a fuel card without a business account. If you would like a fuel card for private use, you must apply through an approved member organisation that offers fuel cards. In the meantime, you can easily refuel using the Q8 app by linking a payment card. If you have a business account with one or more fuel cards, please follow the steps above.