How do I change my billing cycle for fuel invoices?
Business Customer
Would you like to change your billing cycle? Please send an email to credit@q8.com with the following information:
- Customer number
- Desired billing cycle
- Date from which the new billing cycle should start
Good to know
Extending your billing cycle is not always possible and depends on several factors:
- You must have been a customer for more than three months
- You must not have had any declined payments
NOTE: please carefully check whether your set credit line is sufficient when you extend your billing cycle. Would you like to know more about how your credit line works? Click here.
Private Customer
You cannot apply for a fuel card without a business account. If you want a fuel card for private use, the application is handled through a recognized membership organization that offers fuel cards. In the meantime, you can easily refuel via the Q8 app by linking a payment card. Do you have a business account with one or more fuel cards and receive our invoices? Then follow the steps above.
Articles in this section
- Why was an amount of €125 or €375 deducted from my account?
- How can I manually pay my invoice?
- How do I change my billing cycle for fuel invoices?
- How do I change the PO number (Purchase Order) on my invoice for fuel purchases?
- How can I view or download a copy of my invoice for my fuel purchases?
- I made a double payment. What now?
- An amount was charged to my account, but I did not receive any fuel. What should I do?
- Two amounts were charged to my account, even though I only refuelled once.
- What payment methods can I use at Q8 stations?