I would like to receive digital invoices in addition to my Peppol invoice. How can I set this up?

Business Customer

Peppol invoicing is enabled by default for customers with a VAT or company registration number. Through the Customer Portal, you can choose to also receive a digital invoice by email.

How to set this up:

  1. Log in to the Customer Portal
  2. Go to Customer > Contract
  3. Check that Peppol invoicing is activated
  4. Choose how you would like to receive your invoices:
  5.  
    • Peppol only
    • Peppol + digital invoice with download link
    • Peppol + digital invoice as a PDF attachment

If you also choose a digital invoice, you can manage the invoice email addresses here. To add multiple addresses, separate them with a comma.

Good to know

  • Peppol must also be correctly configured in your accounting software.
  • The Peppol invoice always remains the official invoice. The digital invoice is only a copy.
  • Changes only apply to future invoices.

Private Customer

As a private customer, you make mobile payments through the Q8 app using your payment card. Therefore, you do not need to activate a direct debit and you do not receive invoices. As a result, there is no need to activate Peppol invoicing.

Related to:

Was this article helpful?

Articles in this section

Powered by Zendesk