I am not receiving Peppol invoices. What should I do?

To receive Peppol invoices, it is not enough to activate Peppol with us. You must also be correctly registered on the Peppol network.

Please check the following:

  • You have an active Peppol licence with an accredited software provider.
  • Your company is registered on the Peppol network. You can verify this via this link or this link.
  • Your VAT number or company registration number is correctly linked.
  • Your accounting software, service provider or portal is configured to receive incoming Peppol invoices.

You can use Peppol through your accounting software, a service provider or a Peppol portal.

Peppol invoices can only be received once these registrations and settings have been configured correctly.

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