I don’t see my discount on the invoice. Is this correct?

Yes, this is possible.

We automatically apply the “best of both” principle.
This means you always pay the lowest price:

  • Either the pump price

  • Or the official price minus your contractual discount

If the pump price is already lower than your contractual discount, you will pay the pump price and no separate discount will appear on your invoice.

You always receive the best available rate, even if no separate discount is shown.

Still unsure?
Please contact us at cardsupport@q8.be — we are happy to review this with you.

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