How do I request a new or additional fuel card?
Business CustomerAre you the account administrator? Then you can easily order a fuel card yourself via the customer portal. Don’t have access? Please contact your fleet manager or employer.
Request a new fuel card via the customer portal
Track your request
Delivery of the fuel card Delivery of your fuel card usually takes 7 to 10 business days. For security reasons, the card and PIN code are sent separately by mail. Haven’t received your physical fuel card yet? If your company is located in Belgium or the Netherlands, you can already refuel via the Q8 app. Discover here how to activate this.
Private CustomerYou cannot request a fuel card without a business account. If you want a fuel card for private use, the application is made through an authorized member organization that offers fuel cards. In the meantime, you can easily refuel via the Q8 app by linking a payment card.
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