Send your request by email to

• cardsupport@q8.be for your Q8 Liberty contract (fuel cards)
• ev@q8.com for your Q8 Electric contract (charging cards)

Please note: do you use one of our business solutions? In that case, Fuel and Electric together form one contract. You cannot cancel these separately. If you cancel your contract, both Fuel and Electric will be canceled.

Include the following in your email

• your customer number
• your company name
• the date on which you want to cancel the contract

Good to know

• The cancellation takes effect immediately, so your cards can no longer be used
• Do you want to cancel your Electric contract? Submit your request on time. A monthly subscription fee is charged for each charging card. If you request cancellation during a month, you will still pay the subscription fee for that entire month. Tip: Preferably submit your request before the start of a new month to avoid additional subscription fees.

What happens next?

You will receive confirmation that your contract has been canceled.  

What should you do with your cards?

You may destroy the card(s).