I would like to terminate my Q8 liberty and/or Q8 electric contract. How do I proceed?

Business customer

Are you the account administrator? Then you can submit a contract termination request yourself.

Send your request by email to

Include the following in your email

  • your customer number
  • your company name
  • the date on which you would like to terminate the contract

Good to know

  • The termination takes effect immediately. As a result, your cards can no longer be used.
  • Would you like to terminate your Electric contract? Submit your request in time. A monthly subscription fee is charged for each charging card. If you request a termination during the month, the subscription fee for that entire month will still be charged. Tip: Submit your request before the start of a new month to avoid additional subscription charges.

What happens next?
You will receive a confirmation of your contract termination.

What should you do with your cards?
You may destroy the card(s).

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