Block fuel card

1. Log in to the Customer Portal. If this does not work, click here.

2. Click on the Cards tab
3. Click on Search cards
4. Click on the three dots next to the fuel card
5. Click on Block
6. Select a reason for blocking from the drop-down list
7. Indicate whether you want to order a replacement fuel card with the same settings and click Save
8. Note: not every blocking reason allows a fuel card to be reissued. A replacement fuel card will always have a new card number and a new PIN code

Check recent transactions

If you suspect misuse, we recommend immediately checking your recent transactions via the customer portal.

1. Click on the Customer tab

2. Click on Transactions

3. You will see an overview of the most recent transactions

4. Use the filters at the top to search for a specific fuel card (PAN card number)