How do I start and stop a charging session with a debit or credit card at a Q8 electric charging station?
Would you like to charge your electric vehicle without using the Q8 app, Q8 electric business app, or a charging card? No problem! At a Q8 electric charging station with a suitable payment terminal, you can pay for your charging session directly with your debit or credit card.
How do I start a charging session?
Follow these simple steps to charge your vehicle:
1. Connect your vehicle
Plug the charging cable into your vehicle’s charging port.
2. Select ‘Start a charging session’
Go to the payment terminal at the charging station and select ‘Start a charging session’.
3. Select the correct charging point
On the screen, select the number of the charging point to which your vehicle is connected. This ensures that you select the correct connection.
4. Pay with your debit or credit card
Hold your payment card against the terminal or follow the payment instructions on the screen.
5. Check that charging has started
Once payment and authorization have been completed, your charging session can start. Check the screen of the charging station to make sure that charging has actually started.
How do I stop my charging session?
Is your vehicle sufficiently charged? You can end the charging session as follows:
1. Use the same payment terminal
Go to the payment terminal where you started the charging session.
2. Present the same payment card again
Use the same debit or credit card as when you started your charging session.
3. Select ‘Stop a charging session’
Follow the instructions on the screen and select the correct charging point.
4. Disconnect your vehicle
Wait until the charging session has ended and the charging cable has been unlocked. You can then disconnect the cable and continue your journey.
Articles in this section
- An amount of €45.00 has been reserved on my account
- I drive a Tesla and previously charged automatically via the Tesla app. How can I make sure charging is billed via Q8 electric?
- How can I report a malfunction or defect at a Q8 charging point?
- My charging card is not accepted at a Q8 electric charger. What can I do?
- What type of charging points can I find at a public Q8 electric charging station?
- How do I remove a charging cable from my vehicle?
- Where can I find a public Q8 electric charger?
- How do I start and stop a charging session with a debit or credit card at a Q8 electric charging station?
- How do I start a charging session with my Q8 electric charging card?
- What price do I pay at a Q8 electric charger?