My charging card is not accepted at a Q8 electric charger. What can I do?
When you use your charging card for the first time, it may not yet be activated. If so, you should contact your charging card provider to activate it.
Your charging card provider does not have a contract with Q8 electric.
This may be the case even though we accept most charging cards at Q8 electric. Contact your charging card provider to check that your charging card is valid on the Q8 electric network.
If none of these solutions work, we recommend that you contact our Q8 electric customer service.
Hebben we hiermee je vraag beantwoord?
Artikelen in deze sectie
- An amount of €45.00 has been reserved in my account
- I want to report a fault and/or defect at a Q8 charging station
- My charging card is not accepted at a Q8 electric charger. What can I do?
- What type of charging points can I find at a public Q8 electric charging station?
- How do I remove a charging cable from my vehicle?
- Where can I find a public Q8 electric charger?
- How do I start and stop a charging session with a payment card or credit card?
- How do I start a charging session at a Q8 electric charger?
- What price do I pay at a Q8 electric charger?
- Does Q8 electric charge extra for paying by bank or credit card?