Mobile refuelling
- How can I create a vehicle and link it to my card?
- How do I create a driver and link them to my card?
- How can I view my transactions?
- How do I link a payment card or petrol card to my Q8 account?
- I get an error message when using mobile refuelling. What do I need to do?
- I keep getting an error message saying my phone is not secure enough. What should I do?
- Can I still use mobile refuelling with my payment card or fuel card when using a different smartphone?
- What do I need to do to save Smiles via my mobile transactions?
- Which payment or fuel cards can I use in the app?
- Do I have to pay extra costs if I use mobile refuelling via the app?
- What price will I be charged for refuelling when I use the app?
- I can’t find my pump number in the app. Can I still refuel?
- Do I need to change the settings of my mobile banking app to be able to refuel with the Q8 app?
- Where can I fuel up using the Q8 app?
- My smartphone switched off/the battery is empty. What should I do now?
- Can I still print my ticket at the terminal when using mobile refuelling?
- How does mobile refuelling work?
- I am at a Q8 station, but I still cannot select a gas station for mobile refueling. What now?
- Can I use my smartphone at the pump?
- How can I tell that I have activated the pump?